Shipping policy
Shipping Policy
Thank you for shopping at VisionPoly Solutions LLC. This Shipping Policy outlines the shipping process and terms associated with your purchase.
Processing Time
Orders are typically processed and shipped within 1–5 business days from the date of purchase. Processing times may vary during peak seasons.
Shipping Methods
We offer the following shipping options:
Local Delivery
San Francisco Bay Area, Greater Los Angeles, Orange County, Riverside, and Sacramento.
- Delivery time: 1–4 days
Standard Shipping
- Delivery time: 2–5 days
Shipping Rates
Shipping rates are calculated based on the distance from our warehouse in the San Francisco Bay Area or Orange County.
| Distance | Rate |
|---|---|
| 0–50 miles | $100 |
| 50–100 miles | $150 |
| 100–150 miles | $250 |
| Over 150 miles | Please contact our team for a custom shipping quote |
Please note: Delivery times are estimates and may vary based on your location, weather conditions, or carrier delays.
Shipping Address
Customers are responsible for providing an accurate shipping address. VisionPoly Solutions LLC is not responsible for items shipped to an incorrect or undeliverable address.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier directly.
Damaged Items
If you receive a damaged item, please contact us immediately. Provide clear photos of the damaged item and its packaging so we can initiate an investigation with the carrier.
Policy Updates
We reserve the right to update or modify this Shipping Policy at any time. Changes take effect immediately upon posting on our website.
Contact Us
If you have any questions about this Shipping Policy, please contact us at: sales@polycarbonate.me.